Privacy Policy

At relnk.io, we believe your words are your own. We are committed to protecting your privacy and ensuring you have full control over your data. This policy outlines our practices regarding the collection, use, and disclosure of your information when you use our AI-powered writing companion services.

By using relnk.io, you agree to the collection and use of information in accordance with this policy. We value the trust you place in us and work hard to maintain it.

We collect information to provide better services to all our users. The types of information we collect include:

• Account Information: When you register, we collect your name, email address, and password.
• Usage Data: We collect data on how you interact with our service, such as features used, time spent, and writing patterns to improve our AI models.
• Payment Information: All payment processing is handled by our secure partner, Stripe. We do not store your full credit card details on our servers.
• Cookies & Tracking: We use cookies to maintain your session and preferences.

Your information powers the core of relnk.io. We specifically use it to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our product features based on user needs.
• Send you updates, security alerts, and administrative messages.
• Communicate with you for customer service and support.
• Send marketing emails about new features (only with your explicit consent).

We may share your information in the following limited situations:

• Service Providers: We share data with trusted third-party vendors (like Stripe for payments and AWS for hosting) who assist us in operating our services.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

We employ industry-standard security measures to protect your information. This includes encryption of data in transit (TLS/SSL) and at rest. We implement strict access controls ensuring that only authorized personnel have access to personal data, and we have a comprehensive incident response plan in place.

Depending on your location, you have rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You can request that we correct any information you believe is inaccurate.
• Deletion: You can request that we erase your personal data under certain conditions.
• Export: You can request a copy of your data in a machine-readable format.
• Opt-out: You can unsubscribe from our marketing communications at any time.

We use cookies to enhance your experience. Essential cookies are necessary for the website to function properly, while optional cookies help us analyze website traffic. For more details, please refer to our Cookie Policy.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Upon account closure, your data will be deleted from our active servers within 30 days, though some information may be retained in backups for a limited period for disaster recovery purposes.

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located. We comply with GDPR requirements for our European users and ensure appropriate safeguards are in place for international data transfers.